Payment

We accept card payments by Visa, Visa Debit, Mastercard, Mastercard Debit and Maestro. Additionally, we can accept payment via PayPal.

For UK and European Union customers, the final price in the basket will include VAT at the rate in your respective country. The final price in the order basket will include all duties and any additional administration charges, so there will be nothing extra to pay on delivery.

For the rest of the world, UK Retail prices are shown without Tax and Duty included.

See below for more information.

UK Customers

This website will show UK Retail prices in Pounds Sterling, including UK Tax (Duty and VAT).

The price you see at the shopping basket checkout stage will have any applicable shipping costs added.

The shopping basket total price you pay is the total price delivered to your door.

EU customers

This website will show UK retail prices in Pounds Sterling, including your Country’s local Tax (Duty and VAT) added, based on your computer’s IP address. We use a DDP Tax (VAT and Duty) pre-paid delivery service option so that there are no extra tax or handling charges for you to pay after purchase. The price you see at the shopping basket checkout stage will have any applicable shipping costs added.

The shopping basket total price you pay is the total price delivered to your door.

Note: Business to Business customers in the EU. 

It is not possible to reclaim the pre-paid VAT charges we offer via our DDP service. 

To inquire about buying our products as B2B dealer and reclaim VAT, please connect with: sales@ison-distribution.com

All other Countries

When we export products outside of the UK and the EU, a prepaid Tax Shipping service option is not available. Therefore, the prices shown (based on your IP address) do not include VAT and Duty charges for your country and will show you UK prices without Shipping, Duty or Tax that you will need to pay as additional charges.

If a Shipping option for your delivery address is not offered in the shopping basket area, you will not be able to complete an order using our online system.

We recommend that you please try to connect with a local Distributor for your requirements (prices may vary in your country):

please see: Worldwide Dealers and Distributors

If you are unable to arrange local supply via a Distributor then we can estimate the Shipping cost option of the items you require to be shipped from the UK upon request. Please note that shipping from the UK is typically very expensive for exports.

Please fill in the request form

Product Commodity codes (HS codes) and Country Of Origin codes (COO codes) are used by your government to calculate the Duty and Tax to pay for each product on import.

Your government’s local VAT and Duty charges will be payable to the delivery company as an extra before they can deliver to you.

The final cost of your products can be calculated as:

Item Price (UK VAT Free)
+
Shipping charges (if applicable)
+
Customs administration fee (variable from 0, but typically around £5)
+
Duty (variable based on the commodity code, Country of Origin and your delivery destination)
+
VAT (charged at your local Country VAT rate.)

If in doubt, please check before purchasing.